Terms Of Service

These Terms of Service (“Terms”) set out the rules that apply when you use the NEXISEC LTD website (the “Website”) and when you purchase products from us. Please read them carefully before using our site or placing any order.

By using our Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Website.

1. Information About Us

NEXISEC LTD is a company registered in England and Wales. Our company details are as follows:

  • Company Name: NEXISEC LTD
  • Registered Office: Yeoford Way, Marsh Barton Trading Estate, Exeter, United Kingdom, EX2 8LB
  • Email: [email protected]

Our Website is intended for consumer use only. If you are purchasing on behalf of a business, please contact us before placing an order.

2. Your Status – Who Can Shop With Us

To place an order with us, you must:

  • be at least 18 years old;
  • be legally capable of entering into a binding contract with us; and
  • be an authorised user of the payment method you use to pay for your order.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion. If your account has been suspended and you believe we have made a mistake, please get in touch with us.

3. Your Account

If you choose to register an account with us, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

You must provide accurate, current, and complete information when creating your account. If you know or suspect that anyone other than you knows your password, you must notify us immediately.

We have the right to disable any account at any time if, in our reasonable opinion, you have failed to comply with any of these Terms.

4. How the Contract Is Formed Between You and Us

When you place an order, you will receive an acknowledgement email confirming that we have received your order. This does not mean that your order has been accepted. All orders are subject to acceptance by us.

We will confirm acceptance of your order by sending you an order confirmation email. At that point, a legally binding contract between you and NEXISEC LTD is formed.

We reserve the right to refuse any order for any reason, including (but not limited to) product availability, suspected fraudulent activity, or any error in product pricing or description. If we refuse your order after payment has been taken, we will refund you in full.

Once your order has been confirmed, you will not be able to change it, although you may be able to cancel it in accordance with your statutory rights.

5. Product Descriptions and Pricing

We take all reasonable care to ensure that product descriptions, images, and pricing displayed on our Website are accurate. However, please note the following:

  • Images: The images of products on our Website are for illustrative purposes only. Your product may vary slightly from those images. While we make every effort to display colours accurately, we cannot guarantee that your computer’s display accurately reflects the colours of the products.
  • Availability: All products are subject to availability. If a product becomes unavailable after you have placed an order, we will notify you and offer an alternative or a full refund.
  • Pricing: All prices on our Website are shown in pounds sterling (£) and include VAT at the applicable rate. We reserve the right to change prices at any time, but such changes will not affect orders we have already accepted.
  • Errors: Very occasionally, a product may be mispriced. If we discover an error in the price of any product you have ordered, we will tell you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we cannot contact you, we will treat the order as cancelled and issue a full refund.

All products remain the property of NEXISEC LTD until full payment has been received by us.

6. Payment

We operate our own secure payment channel to ensure a safe and seamless checkout experience for all our customers. When you place an order, your payment is processed directly through our dedicated payment system.

We will request payment for the full amount of your order (including any applicable delivery charges) at the time you submit your order. Payment will be taken immediately upon order confirmation, and we will not dispatch your order until payment has been successfully received in full.

By placing an order, you confirm that the payment details you provide are valid and that you are authorised to use them.

If your payment is declined, your order will not be processed. If we suspect any unusual or suspicious activity in connection with your payment, we may refuse to accept your order and suspend your account while we investigate.

All payments are securely encrypted using industry-standard technology. However, we recommend that you keep your own records of your transactions with us.

7. Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights on our Website, including (but not limited to) text, graphics, logos, images, product descriptions, and software. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy and download extracts of any page(s) from our Website for your personal, non-commercial use only. You must not:

  • modify the paper or digital copies of any materials you have printed off or downloaded in any way;
  • use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text;
  • use any part of the content on our Website for commercial purposes without obtaining a licence from us or our licensors; or
  • reproduce, duplicate, copy, or resell any part of our Website in contravention of these Terms.

If you print off, copy, or download any part of our Website in breach of these Terms, your right to use our Website will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

The name “NEXISEC” and any logos displayed on our Website are our trade marks. You are not permitted to use them without our prior written approval.

8. Your Use of Our Website

You may use our Website only for lawful purposes. You agree not to use our Website:

  • in any way that breaches any applicable local, national, or international law or regulation;
  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material (spam);
  • to reproduce, duplicate, copy, or resell any part of our Website in contravention of these Terms; or
  • in any way that infringes any intellectual property right or right to privacy.

Breach of any of these conditions constitutes a material breach of these Terms and may result in us suspending or terminating your access to our Website.

9. Our Liability

Nothing in these Terms limits or excludes our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation; or
  • any other liability that cannot be limited or excluded under applicable law.

We supply our products for domestic and private use only. If you use our products for any commercial, business, or resale purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

To the fullest extent permitted by law, our total liability to you in connection with any product purchased through our Website is strictly limited to the purchase price of that product.

We will not be liable to you for any loss or damage that was not foreseeable at the time the contract between us was formed.

Nothing in these Terms affects your statutory rights as a consumer. If you are unsure about your statutory rights, you can obtain further information from your local Citizens Advice Bureau or Trading Standards Department.

10. Events Outside Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by an event outside our reasonable control. An event outside our control includes (but is not limited to) strikes, lock-outs, civil commotion, war, terrorist activity, natural disasters, fire, flood, pandemic, epidemic, or any other event that is beyond our reasonable control.

If an event outside our control takes place that affects the performance of our obligations:

  • we will contact you as soon as reasonably possible to notify you;
  • our obligations will be suspended for the duration of the event; and
  • you may cancel any affected contract if there is a risk of substantial delay.

11. Changes to These Terms

We may revise these Terms from time to time. The Terms that apply to your contract will be those displayed on our Website at the time you place your order. Every time you use our Website, please check these Terms to ensure you understand the terms that apply at that time.

If we make significant changes to these Terms, we will notify you by posting a notice on our Website.

12. Other Important Terms

Governing Law: These Terms and any contract between you and NEXISEC LTD are governed by the laws of England and Wales. If you are a consumer, this means that your contract will be governed by English law, except that if you are not resident in England, English law will apply only to the extent that it does not override any mandatory laws of the country in which you are resident. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.

Transfer of Rights: We may transfer our rights and obligations under these Terms to another organisation. We will tell you in writing if this happens, and we will ensure that the transfer does not affect your rights under these Terms. You may not transfer your rights or obligations under these Terms to another person without our prior written consent.

No Waiver: If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default.

Severability: Each of the sections of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining sections will remain in full force and effect.

Entire Agreement: These Terms constitute the entire agreement between you and us in relation to your use of our Website and the purchase of products from us. Nothing in these Terms shall affect your statutory rights.